Charging hourly?

“My no-show rate is ridiculously low, thanks to the penciled-in appointments and the custom appointment confirmations and reminders. The times are long gone when I manually sent out confirmations TWICE, yet still got no-shows that made my income inpredictable or required me to fight for chargebacks.”

“ LOVE being able to tell clients that I'll work up an estimate and email it to them instead of playing the ummm.... it'll be from this price to this price right on the spot in person or over the phone. It gives me time to think about how much I should charge, and I can go back and look at the order at checkout because I forget what I told them sometimes… LOL Not one person that I've sent an itemized estimate to has refused. But in the past over the phone or text... yup they'll just say 'too much'.”

“The level of hourly billing support and itemized invoices that the software calculates were some of the main reasons I decided to switch. Other software I've tried wasn't very friendly to hourly charging even when it was technically possible, unfortunately. Having better, time-based billing saves admin time and boosts my income faster.”

“I used to track my offered-out appointments on paper. It was tedious and my back was killing me, because I had to stop grooming and lift dogs up and down to write down stuff so I don’t forget it, for the sake of filling my calendar to make a living. The penciled-in appointment feature saved me all that headache and backache. No more getting lost on paper in tracking what’s crossed out once or twice and whatnot. When I confirm the appointment a client wants, the rest of the penciled-in spots just conveniently disappear.”

“Customer support is FAST and awesome. You don’t see that combo every day in the industry.”

“The penciled-in appointments are incredibly useful, especially for those clients who call to book, and then say they’ll need to talk to their spouse and they’ll get back to me later on which spot works best. I can pause the scheduling at any time without forgetting or losing data. I can offer out multiple spots and I don’t need to confirm something that’s not. I can confirm the spot they choose at their and my convenience.”

“I NEVER wanted my clients to see my schedule, let alone mess with it on their own. Yet I wanted less scheduling workload. At the Pet Groomer App, the two are finally in balance. I keep control over requested services for each client to make sure they’re a good fit and I offer availability in the form of penciled-in spots. The client portal balances out client and groomer control, that keeps my sanity, frees up my time, and helps me stay in charge of my workdays to preserve my energy and health. No more exhaustion, overlaps, overtime, or the wrong services booked.”

“Taking the leap to open my part-time, home-based business was tough. Using the Pet Groomer App made me and my business show up as a professional dog spa, so clients take my business seriously and find appealing enough to give me a call.”

“Client tiers allowed me to risk-free explore the market’s limits and increase my income to $200/hr for my grooming labor rate. Which not only allowed us to buy the house we wanted, but also helped me to reduce my work hours to 6 hours a day and to cut back on my work days to enjoy the pool over a 3-day weekend. No more back pain, no more exhaustion.”